The matrixed employee is also saddled with the additional burden of negotiating among the competing objectives of multiple bosses, some of who may be rarely seen in person. No wonder the matrix is so difficult to make it work and most of the employees call it a nightmare.
Change management is an amalgamation of art and science and requires a combination of both people and system-focused skills. Depending on the kind of change being undertaken, different skills will come into play. The key skills needed you will need to be a change master are